KINDNESS is the enduring quality in relationships, the feeling and touch we always remember. We chose words from 16 great people, including Jack Kerouac, FDR, Roy T. Bennett, Confucius, the 14th Dalai Lama, Kahlil Gibran, Albert Einstein, Princess Diana, Leo Holub, Eric Hoffer, Plato, and Mark Twain. The design, calligraphy, and original watercolor banner are by California Bay Area artist Ann Balaam Miller.